Train, test, improve, iterate

We’ve simplified traditionally complex natural language processing (NLP) functions so anyone can train digital assistants rapidly, and make sure it understands your customers regardless of they express their intentions.

support customers faster;
Gartner magic quadrant NLP

The first thing a digital assistant has to do to be effective is to understand what it’s being asked. To do this it needs strong NLU (natural language understanding).
logicdialog leverages one of the strongest NLU engines in the World, meaning your customers and colleagues can speak as naturally as they would in real conversation, and they’ll be understood, and get what they want first time, more of the time.

easily make continuous improvements;
assisted machine learning

Your digital assistant can get more intelligent every day with logicdialog’s assisted machine learning suite. Easily identify if and/ or when your digital assistant has failed to provide correct answers, and use a simple drag and drop interface to ‘teach’ your digital assistant what it should have done to enhance its’ intelligence over time.

Screenshot of a computer interface showing a dialog box titled 'Intent: Building Maintenance Repairs.' The dialog contains options to input utterances and select keywords like 'Report,' 'Fix,' 'Housing,' 'issue,' and 'repair' for building maintenance troubleshooting. The background displays a list of other intents and options on the platform.

A digital interface for managing utterances, with a pop-up window titled 'Move utterances.' The window shows options to move two selected utterances related to calendar and recycling calendar updates to a new intent or existing intent. The background displays a sidebar menu with options like Response, Intents, Entities, Builds, Forms, Questions, and various groups of questions. The interface includes options to download, delete, or refresh, and a visible chatbot message at the bottom left.

see how changes before launching;
realtime previews

Building logical conversational flows is easy in logicdialog. But sometimes you want to test some ideas and get second opinions before going live. Welcome to realtime previews; see how your digital assistant will look to your customers with realtime, private preview.